When's the Power Back?

Methodology — how the restoration estimate is computed

Reviewed 2026-07-13 · Metric contract version 2026-07-14.v1 · Every figure on this page is a constant in the running code, not a target.

Most outage maps tell you that the power is out. The question people actually have is when it comes back — and most utilities either post nothing or post a placeholder. So we compute an independent estimate from the outage's own recovery trend, publish it before the utility posts anything, and then grade ourselves in public against when power actually returned.

This page explains exactly how that works, including the cases where we deliberately show you nothing.

1. The measurement: what we actually observe

Every ~15 minutes we record how many customers are out in each county, and more often than that for utilities that publish their own live feeds. That series — not a model of the weather, not a guess — is the input. An outage is treated as one continuous event from the first reading above zero until customers-out falls to 10% of the event's peak (the "90% restored" mark, which is when the overwhelming majority of affected people have power back).

2. The estimate: recovery rate, then a bounded correction

3. When we refuse to answer

This is the part that matters most, and the part almost nobody else publishes. We would rather show nothing than show a confident wrong number.

We also don't grade ourselves on readings where we showed nothing — the accuracy record only scores estimates a visitor could actually have seen.

4. History: what past outages here actually did

A brand-new outage has no trend yet. When we have enough local history we describe it — as history, never disguised as a live prediction.

5. Calibration: the range comes from our own past errors

When we show "likely 2–5 hr" rather than a single number, that band is empirical. At the close of every outage we compare what we predicted to what actually happened, and pool those ratios by confidence tier. A tier publishes no range until 50 real samples back it, and the reservoir keeps the most recent 400 so the band tracks current conditions rather than last year's.

6. Grading — ours and the utilities'

Every closed event is scored, and the results are published on the accuracy page with the misses included. Two things make that record unusual:

Published breakdowns are threshold-gated so a single storm can't masquerade as a pattern: a state appears at 5+ graded events, a named utility at 10+. Below those counts the rows exist but the names are withheld.

7. Known limitations

In an emergency, don't rely on any tracker: a downed line, fire, or medical need is a call to 911 and to your utility's outage line. When's the Power Back? reports conditions — it does not dispatch crews.

Sources and refresh cadence: sources page. Live scored track record: accuracy page. How content is produced and corrected: editorial policy.