Terms of use
Plain-language terms for a free informational site.
What this site is — and isn't
When's the Power Back? is an independent, unofficial aggregator of public outage data. We are not your electric utility and not affiliated with any utility or government agency. We can't restore power, dispatch crews, or see your account. In any emergency — downed lines, medical need, fire — call 911 and your utility directly. Never make life-safety or medical decisions based on this site; anyone dependent on powered medical equipment should follow their utility's medical-baseline program and their own emergency plan.
Accuracy — honest, not guaranteed
Counts come from public feeds that vary in coverage and freshness; missing data is not the same as zero outages. Restoration estimates are algorithmic forecasts from each outage's recovery trend — we label how each one was derived and grade our own accuracy publicly, but no estimate is a promise. The site is provided "as is", without warranties of any kind, and to the maximum extent permitted by law we accept no liability for decisions made from it.
Acceptable use
- Personal and newsroom use of the pages is welcome, with attribution and a link.
- No bulk scraping, resale, or republication of the data or pages without written permission (the code and content are proprietary — see the repository license).
- No use that misrepresents this site as a utility or official source.
Ads & affiliate disclosure
Guides may contain disclosed affiliate links; display advertising, if ever enabled, follows the placement policy on the partners page and the privacy policy.
Changes & contact
Terms change only via a dated update on this page. Questions: the contact page.