Data sources & how they refresh
The site's data comes from the public sources below. "Live" means refreshed on the schedules listed below — not second-by-second.
ODIN — the U.S. Department of Energy's county outage data (Oak Ridge National Laboratory)
The federal county-by-county count: how many customers each participating utility reports out. Public-domain federal data. We refresh it about every 15 minutes. ODIN counts only the utilities that report into it, and not every utility does; it has no data for Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands or Canada. Update speed varies by utility, so a brand-new outage can take a cycle or two to appear. Missing data is not the same as zero outages.
Coverage vs. activity: ODIN lists a county only while a reporting utility has customers out there, so the states it names at any moment are places with outages, not the extent of its coverage. The homepage's "states & territories with outages" count adds the utilities' own live data (incl. Puerto Rico and DC), so it can name places ODIN does not.
Utility outage maps (extra local detail)
For ~520 utilities we also read the utility's own public outage map — the same data behind the map on their website — which adds city/area-level counts and any restoration time the utility has posted. These are read on a rotating cycle, not all at once: our system checks every couple of minutes but reads a portion of the utilities each time, taking utilities with active outages first and the largest outages ahead of the smallest. So the numbers we have for a utility are typically 10–15 minutes old, and can be half an hour old for a small utility — the biggest active outages refresh fastest.
Wherever we show a utility's numbers we print the time we last read that utility's data beside them; that timestamp, not this page, is the authority on how fresh a particular number is. Where a utility publishes no such map, you'll see only the county-level federal count ("coverage: county-level reporting").
National Weather Service (NWS)
Active weather alerts (warnings, watches, advisories) by county — public-domain, refreshed along with the county-level counts about every 15 minutes. Used for context and for the restoration estimate's weather awareness.
Open-Meteo weather
Temperature and wind gusts where an outage is, from the free Open-Meteo service. Used to recognize heat- or wind-driven outages that no weather alert covers, so the restoration estimate compares an outage with past ones in similar weather.
EAGLE-I historical outage records
About 1.2 million county outage events from 2014–2025, reconstructed from the U.S. Department of Energy / Oak Ridge National Laboratory EAGLE-I dataset. This is the federal record many county pages cite (how many outages of 200+ customers, how long restoration typically took, the largest on record), and the restoration estimate's fallback where we have no tracked history yet. A fixed historical record, not live data; the methodology page explains how it is used.
HIFLD electric territories
The federal Electric Retail Service Territories map of which utility serves which area — first published through Homeland Infrastructure Foundation-Level Data (HIFLD), now credited to Oak Ridge National Laboratory and the Department of Energy. Used to answer "who's my utility?" when you search an address. Territory boundaries are approximate and can overlap (some places are served by more than one company).
Geocoding — Zippopotam, OpenStreetMap/Nominatim, Photon, GeoNames, Census, FCC
Turning your ZIP, city, or address into a location, and that location into a county. OpenStreetMap data © OpenStreetMap contributors. ZIP-to-town names include data from GeoNames (CC BY 4.0). Lookups happen on demand when you search, and the words you type are never stored.
Population, places and maps
Population figures, county and census-division boundaries, and the community names on county, city and division pages come from the U.S. Census Bureau and Statistics Canada. The homepage map's tiles come from Esri (ArcGIS).
Why this site can differ from your utility's map
- Utilities update their own maps on their own schedule; our county-level count refreshes ~every 15 minutes — the two can be minutes apart in either direction.
- Some utilities report "customers out" differently (meters vs. accounts vs. separate outage reports); we show what each source reports.
- Our restoration estimate is independent — it's computed from the outage's own recovery pattern, leaning on past outages in the same place while that pattern is thin, not copied from the utility. When the utility posts an official time, we show both, labeled separately. See how accurate our estimates are.
- County-level numbers can lag or smooth over street-level reality — your circuit may be restored earlier or later than the county-wide picture.
Known gaps
- Many smaller co-ops and municipal utilities publish no outage map our software reads, so they appear only in the federal county-level count if they report into it, or not at all.
- During the largest storms, the sources we read can time out or briefly go stale — the site says "Data delayed" rather than guessing.
- Territory and geocoding lookups are approximate near boundaries.
Site analytics
Our pages load these measurement tools; the privacy policy sets out exactly what each one collects:
- Our own counter: first-party and cookieless. It stores no IP address, cookie or persistent identifier; daily unique counts use a one-way token that changes every day.
- Google Analytics, for audience measurement. It sets its own cookies (
_ga); its ads-personalization feature (Google Signals) is turned off. - Mediavine's Grow script, for audience measurement. Its reader buttons are hidden here.
- Impact.com's affiliate tag, requested on the homepage only (Impact.com was not serving it at our last check, October 6, 2026).
What you type in the search box is never stored — a search records only whether it found a place
and, if so, the state and county it matched; a typed street address goes to the geocoder to answer your question and
nowhere else, unless you send it with feedback from the map. Turn all four off in this browser any time by visiting
whensthepowerback.com/?notrack=1 (and back on with ?notrack=0); that also
stops our alert-signup and notification-tap counts, and outage alerts themselves keep working. Our host, Cloudflare,
adds two things of its own that the switch does not reach: a cookieless page-speed beacon, and a bot check that
stores its result in one security cookie (cf_clearance).
Independent and unofficial — not affiliated with any utility, the Department of Energy, or the National Weather Service. For emergencies always follow official guidance.