PNM outage map — Public Service Co of NM
Where Public Service Co of NM serves
Public Service Co of NM serves customers across New Mexico — 16 counties tracked so far. County pages: Bernalillo County · Santa Fe County · Sandoval County · Valencia County · Otero County · Grant County · Lincoln County · Luna County · San Miguel County · Hidalgo County …
Where this data comes from
Numbers on this page come from Public Service Co of NM's public outage data — the same data behind its official outage map — collected on a rotating cycle (each utility typically refreshes within the hour; the card above shows exactly when these numbers were last collected). When the utility posts a restoration time we show it as the official estimate; our independent estimate is computed from the outage's own recovery trend, and our county-wide estimates are graded publicly. Coverage and level of detail vary by utility: some break out towns and neighborhoods, others publish only county or area totals.
Not affiliated with Public Service Co of NM. Report outages and downed lines to the utility directly via its official outage site ↗ — never rely on this page for emergencies.
Common questions
How do I report a power outage to Public Service Co of NM?
Report outages and downed lines directly to Public Service Co of NM through its official outage site or its outage phone line — crews are dispatched from customer reports. This page is an independent tracker, not affiliated with Public Service Co of NM; never rely on it for emergencies. In a life-threatening situation, call 911.
Does Public Service Co of NM give an estimated restoration time?
When Public Service Co of NM posts an estimated restoration time for an outage, we show it as the official estimate. Alongside it we show our own independent estimate from the outage's live recovery trend — useful when the utility hasn't posted a time yet. Both appear side by side.
Why isn't my outage showing for Public Service Co of NM?
A brand-new or single-customer outage may not appear in the utility's public data yet, and the level of detail varies — some Public Service Co of NM data breaks out towns and neighborhoods, other sources publish county or area totals only. If your power is out and it isn't listed, report it to Public Service Co of NM so it enters their system.
How accurate is the Public Service Co of NM restoration estimate?
Our independent estimator is re-run after each completed county outage and checked against when the tracked outage was substantially restored (~90% of customers back); the results are on our accuracy page. Utility posted times are graded there too where they reach the national county outage data, and a utility is listed by name once enough of its outages are graded.
