When's the Power Back?

When will the power be back in West Springfield, MA?

See current outages near you, plus an independent restoration forecast when enough trend data exists · Hampden County, Massachusetts
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customers reported out in West Springfield · live from Eversource (CT/MA/NH) · updated 11:05 AM EDT
Across the whole county (Hampden, Massachusetts, all utilities): 1 reported out — a broader count from a different source; don't add it to the West Springfield figure above.
Open the live outage map
Utility informationOur restoration forecast
Official ETA, when the utility posts oneIndependent estimated return window when trend data allows — often available first
Utility-reported status & customer countsConfidence range + whether the outage is growing, stable, or restoring

How the forecast works: we analyze how quickly customers are being restored, whether the outage is still growing, current weather, outage size, and similar past outages in this area. Every completed forecast is compared with when power actually returned. As of Sep 18, 14,301 completed outages have been graded this way — typical (median) error 1.8 hours across the most recent 600 of them (about 3.4 days), and we publish the misses. See the full record (how it works). Independent and unofficial: never the utility's commitment.

Track current power outages in West Springfield, Massachusetts — customers reported out, restoration progress, active weather alerts, and an independent restoration estimate. West Springfield is a city in Hampden County; when the serving utility's own outage map reports West Springfield directly, this page shows the city's own outage count and restoration time, with the county-wide view as context.

What we track for West Springfield

West Springfield is a city of about 29,028 residents in Hampden County.

None of the utility outage maps we follow has yet listed an outage for West Springfield by name, so this page reports the Hampden County county-wide view, which covers West Springfield. If a serving utility does name West Springfield during an outage, the city's own numbers appear here automatically.

ZIP codes in West Springfield: 01089 · 01090 Checking a ZIP goes straight to the address-level view for that area.

Around West Springfield: the closest other places we track are Agawam, about 4 miles to the south; Chicopee, about 5 miles to the northeast; Westfield, about 5 miles to the west; Springfield, about 6 miles to the east. Also nearby: Holyoke (6 mi N), Easthampton (10 mi N), Northampton (14 mi N), Palmer (18 mi E), Amherst (18 mi NE), Hartford, CT (25 mi S), Torrington, CT (32 mi SW), New Britain, CT (32 mi S). Looking further out, the nearest place we track is: north toward Greenfield (34 mi); northeast toward Gardner (46 mi); east toward Southbridge (32 mi); southeast toward Norwich, CT (49 mi); south toward Middletown, CT (40 mi); southwest toward Bristol, CT (34 mi); west toward Kingston, NY (70 mi); northwest toward Pittsfield (38 mi).

Who serves West Springfield?

We track live outage data from Eversource, National Grid in Hampden County — but several utilities can serve one county, so confirm your own by searching your address on the live map. See the forecast panel above for how the estimate works — its inputs, its independence from the utility, and how every completed forecast is scored against what actually happened. Outages below 5 customers are too small for a meaningful area-wide estimate — the page says so instead of guessing.

Recent outages tracked in West Springfield

West Springfield's last tracked outage began Sep 17, peaked at 25 customers out, and was restored in 5 hours.

  • Sep 17 — 25 customers out, restored in 5 hours
Tracked by this site from the serving utilities' own live outage maps (outages of 25+ customers; dates are local calendar days). These recent, city-level outages build on the longer-term federal record below.
Longer-term outage history — Hampden County, MA (covers West Springfield)
Federal outage records (EAGLE-I, kept by the U.S. Department of Energy) show 1,132 notable outages (200+ customers at peak) here between 2014 and 2025 — including 10 major events of 10,000+ customers. Typical restoration ran ~3.3 hr (median), and outages here have been most common in summer.
Largest on record: ~56,663 customers out in August 2020, restored after about 3.1 days. The busiest year on record here was 2025.
Source: EAGLE-I (Oak Ridge National Laboratory / U.S. Department of Energy), county-level records 2014–2025 measured by the same rules as our tracking archive above, over a far longer period than we have been tracking — the same method, a different set of outages. These are federal historical records, not events tracked live by this site.

Common questions

When will my power be back on in West Springfield, MA?

It depends on the cause and how many crews are working. When's the Power Back? combines the live outage count, the current restoration rate, weather, and local history into an independent estimate for the West Springfield area — shown even before your utility posts an official restoration time. Check the live power outage status at the top of this page.

How do I check the power outage status in West Springfield, MA?

This page is a live power outage status check for the West Springfield area: current customers out, the affected areas on the map, and an independent restoration forecast when enough trend data is available, refreshed about every 15 minutes from utilities' own outage maps and the federal government's county outage data. To narrow it to your own street, search a West Springfield ZIP code — 01089, 01090 — and the map opens on that area. Your utility's own outage map remains the official word for your account.

How do I report a power outage in West Springfield, MA?

Report it to your electric utility — crews are dispatched from customer reports. Utilities tracked in Hampden County include Eversource, National Grid; confirm your own provider, then use its outage line or website. Reporting a downed line helps crews find the fault faster. In a life-threatening emergency, call 911.

Does this page show West Springfield specifically, or the whole county?

Right now, the Hampden County county-wide view, which covers West Springfield. No utility outage map we follow has yet listed an outage for West Springfield by name; utilities here have so far reported only county-wide totals, or used area names we cannot match to West Springfield. If that changes during an outage, the city's own count and restoration time appear here automatically. Agawam (4 mi S) is the closest place we track separately.

How accurate is the restoration estimate?

Every estimate is later graded against when the tracked outage was substantially restored (~90% of customers back), and the track record is published on our accuracy page. Estimates firm up a few hours into an outage once a steady restoration trend appears; very small outages are marked "too small to estimate" rather than guessed.

West Springfield, MA — live power outage tracker