Duke Energy Carolinas power outages
Where Duke Energy Carolinas serves
Duke Energy Carolinas serves 105 tracked counties in North Carolina, South Carolina. County pages: Alamance County · Alexander County · Anson County · Avery County · Beaufort County · Bladen County · Brunswick County · Buncombe County · Burke County · Cabarrus County …
Where this data comes from
Numbers on this page come from Duke Energy Carolinas's public outage data — the same data behind its official outage map — collected on a rotating cycle (each utility typically refreshes within the hour; the card above shows exactly when these numbers were last collected). This utility's website blocks our main data collector, so we gather its numbers a different way — they refresh on a ~30-minute cycle here. When the utility posts a restoration time we show it as the official estimate; our independent estimate is computed from the outage's own recovery trend and graded publicly. Coverage and level of detail vary by utility: some break out towns and neighborhoods, others publish only county or area totals.
Not affiliated with Duke Energy Carolinas. Report outages and downed lines to the utility directly via its official outage site ↗ — never rely on this page for emergencies.
Common questions
How do I report a power outage to Duke Energy Carolinas?
Report outages and downed lines directly to Duke Energy Carolinas through its official outage site or its outage phone line — crews are dispatched from customer reports. This page is an independent tracker, not affiliated with Duke Energy Carolinas; never rely on it for emergencies. In a life-threatening situation, call 911.
Does Duke Energy Carolinas give an estimated restoration time?
When Duke Energy Carolinas posts an estimated restoration time for an outage, we show it as the official estimate. Alongside it we show our own independent estimate from the outage's live recovery trend — useful when the utility hasn't posted a time yet. Both appear side by side.
Why isn't my outage showing for Duke Energy Carolinas?
A brand-new or single-customer outage may not appear in the utility's public data yet, and the level of detail varies — some Duke Energy Carolinas data breaks out towns and neighborhoods, other sources publish county or area totals only. If your power is out and it isn't listed, report it to Duke Energy Carolinas so it enters their system.
How accurate is the Duke Energy Carolinas restoration estimate?
Our independent estimates are graded against when the tracked outage was substantially restored (~90% of customers back), published on our accuracy page. Duke Energy Carolinas's own posted restoration times are graded there too, so you can compare them.
